Contact Us
Bitcoin Casinos exists to help US players compare crypto casinos honestly — the coins they accept, how fast they pay out, what their bonuses actually cost to clear, and where they stand legally. If something on the site doesn't add up, or you'd like to flag an update, this is where to send it.
How to Reach Us
The best way to contact us is by email at [email protected]. We read every message and aim to respond within a couple of business days, though it can take a little longer during busy periods.
What We Can Help With
- Corrections to a review — a bonus term, licensing detail, supported coin, or payout figure that's changed or looks wrong
- Questions about how we rank and score the sites listed on ethicsscoreboard.com
- General feedback on your own experience with a casino we cover, including deposits, withdrawals, or support quality
- Suggestions for topics or sites you'd like us to look at
- Press, partnership or general business enquiries
What We Can't Help With
We're an independent review and comparison site, not a casino operator, a payment processor, or a gambling regulator. That means a few things sit outside what we can do:
- We can't access, close, or verify your account at any casino — that has to go through the casino's own support team
- We can't process deposits, withdrawals, or refunds, and we don't hold or move player funds
- We can't give tax or legal advice on gambling winnings or crypto gains — for anything specific to your situation, speak to a qualified accountant or lawyer
- We can't resolve individual disputes with an operator, though we're happy to hear about them and factor a pattern of complaints into our reviews
Before You Reach Out
A lot of common questions are already answered elsewhere on the site. If you're weighing up how we assess and rank operators, or want to understand a specific offer's wagering terms, check the casino's individual review first — most of the detail on cashback, deposit matches, and playthrough requirements sits there rather than on this page.
If your message is about gambling habits — yours or someone else's — please read our Responsible Gambling page first. It covers the tools available at most sites, along with the national helpline, and it's a better starting point than a support email if you're feeling that your play is getting out of hand.
For questions about how the site is run, who's behind it, and how we source our information, our About Us page has that background. Our Terms and Conditions page covers the legal basis for using ethicsscoreboard.com itself, including how we're funded through affiliate relationships — worth a read if you're wondering how a comparison site like this stays free to use.
A Note on Commercial Relationships
Bitcoin Casinos may earn a commission when readers sign up with an operator through links on this site. That relationship never decides which casinos we cover or how they're ranked — questions about a specific ranking are still welcome, and we'll explain the reasoning behind it where we can.
Age and Responsible Play
ethicsscoreboard.com is intended for adults of legal gambling age in their state or jurisdiction — 18 or 21 depending on the operator and local rules. If you're contacting us about an issue related to underage access at a casino, tell us the specifics so we can look into it. Gambling involves real financial risk, including the added risk of crypto price volatility, and no message to us can undo a loss or guarantee an outcome. If you or someone you know needs support, the National Problem Gambling Helpline is available at 1-800-GAMBLER.